Terms of Service

Effective date: February 27, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Vultax (“Vultax,” “we,” “us,” or “our”) governing your access to and use of the Vultax website at vultax.com, the Vultax terminal application, any associated APIs, mobile applications, and all related services (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. Definitions

  • “Account” means the user account you create to access the Service, including your credentials, profile, preferences, and subscription tier.
  • “Content” means all data, text, graphics, charts, scores, alerts, analytics, and other materials made available through the Service.
  • “Terminal” means the Vultax web-based crypto market intelligence application, including all dashboards, modules, and features.
  • “Subscription” means a paid plan (Essential, Premium, or Pro) providing enhanced access to the Service for a defined billing period.
  • “Vi IQ” means Vultax's proprietary composite market-quality score.
  • “API” means any application programming interface provided by Vultax, including REST and WebSocket endpoints available on qualifying plans.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction, whichever is greater) to create an Account or use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Account Registration & Security

  1. To access certain features, you must register for an Account by providing accurate, current, and complete information.
  2. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.
  3. You agree to notify us immediately at support@vultax.com if you suspect unauthorized access to your Account.
  4. Vultax reserves the right to suspend or terminate any Account that we reasonably believe has been compromised, is being shared in violation of these Terms, or is being used for fraudulent purposes.
  5. You may not create multiple free-trial Accounts to circumvent usage limits or trial restrictions.

4. Service Description

Vultax provides real-time crypto market intelligence tools, including but not limited to:

  • Wash trade detection and volume-quality analysis
  • Whale transaction tracking and smart-money flow monitoring
  • Order-book spoofing and layering detection
  • Cross-exchange arbitrage route scanning with fee-adjusted estimates
  • Vi IQ market-quality scoring per trading pair
  • Crypto news aggregation with AI-powered sentiment analysis
  • Telegram-based alerts and notifications
  • Vi AI conversational market intelligence (on qualifying plans)

The availability, scope, and functionality of individual features may vary by Subscription tier and may change over time as we develop the Service.

5. No Financial or Investment Advice

The Service is provided for informational and research purposes only. Nothing in the Service constitutes investment advice, financial advice, trading advice, or any other sort of professional advice. Vultax does not recommend, endorse, or suggest any particular trades, strategies, or investment decisions. You acknowledge that:

  • All trading and investment decisions are made solely at your own risk and discretion.
  • Past performance indicators, scores, and analytics displayed in the Service are not guarantees of future results.
  • Vi IQ scores, manipulation alerts, whale signals, and arbitrage routes are computational outputs based on available data and may contain errors, inaccuracies, or delays.
  • You should consult with a qualified financial advisor before making any investment decisions.
  • Vultax is not a broker, dealer, exchange, custodian, or financial institution.

6. Data Accuracy & Limitations

Vultax aggregates data from third-party exchanges and data providers. While we employ reasonable measures to ensure accuracy and timeliness, we do not warrant that any data, score, alert, or analysis is complete, accurate, current, or error-free. Specifically:

  • Exchange APIs may experience outages, rate-limiting, or data delays outside our control.
  • Manipulation detection algorithms use heuristic and statistical methods that may produce false positives or false negatives.
  • Arbitrage route profitability estimates are theoretical and do not account for slippage, execution speed, withdrawal limits, or network congestion.
  • Historical data availability varies by exchange and trading pair.
  • Real-time latency targets (e.g., sub-100ms) are best-effort and not guaranteed under all network conditions.

7. Subscriptions, Billing & Payments

7.1 Free Trial

Vultax may offer a free trial period (currently 3 days for the Essential tier). Trial activation requires a valid payment method. If you do not cancel before the trial period ends, your payment method will be automatically charged for the selected Subscription plan. Trial eligibility is limited to one trial per user. We reserve the right to modify, suspend, or discontinue trial offers at any time.

7.2 Billing

Paid Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout) through Stripe, our third-party payment processor. Prices are displayed in USD or EUR as selected. All fees are exclusive of applicable taxes, which will be added where required by law. You agree to provide accurate and complete billing information and to keep your payment method current.

7.3 Price Changes

We reserve the right to change Subscription pricing at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle following at least 30 days' written notice (via email or in-app notification). If you do not agree to a price change, you may cancel your Subscription before the new price takes effect.

7.4 Cancellation

You may cancel your Subscription at any time from your Account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. No partial or prorated refunds are issued for unused time within a billing cycle unless required by applicable law.

7.5 Refunds

Refund requests are evaluated on a case-by-case basis. To request a refund, contact support@vultax.com within 7 days of the charge in question. Refunds, if granted, are processed through the original payment method and may take 5–10 business days to appear.

7.6 Failed Payments

If a payment fails, we will attempt to charge your payment method up to three additional times over a 10-day period. If all attempts fail, your Subscription will be downgraded to the free tier. We are not responsible for any loss of access, data, or functionality resulting from payment failure.

8. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in compliance with these Terms. You shall not, and shall not permit any third party to:

  • Use the Service to facilitate, support, or engage in market manipulation, fraud, money laundering, terrorist financing, or any other unlawful activity.
  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service.
  • Copy, redistribute, resell, sublicense, republish, or commercially exploit any Content or data from the Service without prior written consent from Vultax.
  • Use automated scripts, bots, crawlers, or scraping tools to access the Service or extract data beyond the scope of normal terminal usage or authorized API access.
  • Attempt to bypass, circumvent, or disable any security features, authentication mechanisms, rate limits, or usage restrictions.
  • Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
  • Access or attempt to access another user's Account without authorization.
  • Share, transfer, or resell Account credentials or API keys to third parties.
  • Use the Service in any way that violates the terms of service of any third-party exchange or data provider.
  • Misrepresent your identity or affiliation when creating an Account or using the Service.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your Account without notice or refund.

9. API Access

API access (REST and WebSocket endpoints) is available on qualifying Subscription tiers. If you use the Vultax API, the following additional terms apply:

  • API keys are issued per Account and must be kept confidential. You are responsible for all usage under your API keys.
  • Rate limits are enforced per tier. Exceeding rate limits may result in temporary throttling or suspension of API access.
  • API data may not be stored, cached, or redistributed beyond what is reasonably necessary for your permitted use.
  • We reserve the right to modify API endpoints, response formats, and rate limits with reasonable notice.
  • Vultax provides API documentation on a best-effort basis. We do not guarantee backward compatibility across API versions.

10. Telegram Alerts & Notifications

The Service may deliver alerts and notifications via Telegram or other third-party messaging platforms. Delivery depends on third-party infrastructure outside our control. Vultax does not guarantee the delivery, timeliness, or availability of any notification. Monthly alert caps vary by Subscription tier. Alerts that reach the monthly cap will be paused until the next billing cycle.

11. Intellectual Property

All right, title, and interest in and to the Service — including but not limited to the software, algorithms, user interface, design, trademarks, logos (“Vultax,” “Vi IQ”), documentation, Content, and all underlying technology — are and shall remain the exclusive property of Vultax or its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal or internal business purposes in accordance with these Terms and your Subscription tier. This license does not include:

  • Any right to modify, adapt, or create derivative works based on the Service.
  • Any right to use Vultax trademarks, logos, or branding without prior written consent.
  • Any ownership interest in any Content, data, or materials provided through the Service.

12. User Content & Feedback

You retain ownership of any data or content you submit to the Service (e.g., watchlists, alert configurations, saved preferences). By submitting feedback, suggestions, or feature requests to Vultax, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such feedback into the Service without any obligation or compensation to you.

13. Third-Party Services & Links

The Service integrates with or relies on third-party services including, but not limited to, cryptocurrency exchanges (Binance, OKX, Bybit, Kraken, Gate.io, Coinbase, KuCoin, and others), Stripe (payment processing), Telegram (alerts), and Google Analytics (website analytics). Vultax is not responsible for the availability, accuracy, or practices of any third-party service. Your use of third-party services is governed by their respective terms and policies. Links to external websites are provided for convenience only and do not constitute endorsement.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. VULTAX DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM VULTAX OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  1. No Consequential Damages. In no event shall Vultax, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, trading losses, lost revenue, business interruption, or loss of goodwill — arising out of or in connection with your use of or inability to use the Service, even if Vultax has been advised of the possibility of such damages.
  2. Aggregate Cap. Vultax's total cumulative liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total amount you paid to Vultax in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).
  3. Trading Losses. You expressly acknowledge that cryptocurrency markets are highly volatile and that trading involves substantial risk of loss. Vultax shall have no liability whatsoever for any trading losses, missed opportunities, or financial harm arising from your reliance on any data, score, alert, or analysis provided by the Service.

16. Indemnification

You agree to indemnify, defend, and hold harmless Vultax and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any third-party claim arising from your use of the Service, including claims related to trading activities or investment decisions.

17. Termination

17.1 By You

You may terminate your Account at any time by canceling your Subscription (if applicable) and contacting support@vultax.com to request Account deletion. Upon termination, your right to access the Service will cease immediately (or at the end of your current billing period for paid Subscriptions).

17.2 By Vultax

We may suspend or terminate your Account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include but are not limited to: violation of these Terms, suspected fraudulent or abusive activity, non-payment, extended inactivity, or if continued access poses a risk to the Service, other users, or third parties.

17.3 Effect of Termination

Upon termination, your license to use the Service is immediately revoked. We may delete your Account data in accordance with our Privacy Policy. The following sections survive termination: Definitions, No Financial Advice, Data Accuracy, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

18. Modifications to the Service

Vultax reserves the right to modify, update, suspend, or discontinue any part of the Service (including features, modules, supported exchanges, or Subscription tiers) at any time with or without notice. We will make commercially reasonable efforts to notify subscribers of material changes that affect their Subscription tier. Vultax shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

19. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will update the “Effective date” at the top of this page and notify you by email or in-app notification at least 14 days before the changes take effect. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and cancel your Subscription.

20. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vultax is incorporated, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration or the courts of competent jurisdiction, as determined by applicable law.

21. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms, together with the Privacy Policy and any Subscription-specific terms presented at checkout, constitute the entire agreement between you and Vultax regarding your use of the Service and supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral.

23. Waiver

The failure of Vultax to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Vultax.

24. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Vultax. Vultax may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

25. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us: